COVID-19 Response - Update as of June 2, 2020

JUNE 2, 2020 MEMBER ALERT: Our Express Branch and Lending Center at 1725 I Street NW will be closed until further notice due to limited access to our facilities. Please use Digital Banking to access your accounts 24 hours, 7 days a week, visit a CO-OP ATM near you, or contact us at 202-212-6400 for assistance. Updates will be posted as soon as possible.

Alerts

 One of the exciting enhancements of our new Digital Banking is the ability to choose the notifications you want to receive. Receive alerts via email or text notifications on your desktop or mobile device.* 

Existing alerts from Online Banking have not been transferred to Digital Banking. You will have to reset your balance, transaction, and other account alerts and notifications.

 

NEW AND IMPROVED ALERTS

Our new Digital Banking includes the same alerts you have access to now and more, such as:

Account Balances
Deposits and Withdrawals
Fee activity
Incoming transfers

 
To enroll in Digital Banking Alerts, follow these simple steps:

1. Select Manage Alerts from the Quicklinks or Self Service menu.
2. Accept the terms and conditions.
3. You’ll need to enter the code sent to your email address to complete enrollment.

To select your Alerts:

1. Click Alerts > Manage Alerts and select Add Alert.
2. Choose your preferred Alerts for your selected accounts and click Submit!

To enable alerts via text messages and/or add additional email recipients:

1. Click Alerts > Manage Alerts and select Manage Recipients.
2. Add email addresses and/or mobile phone numbers.
3. You’ll need to enter the code sent to your email address/mobile phone number to complete enrollment.
 

Main Resource Page

all devices one experience

*We do our best to provide Alerts in a timely manner with accurate information but we do not guarantee the delivery or timeliness of any alert or the accuracy of the contents of any alert, whether you are within or outside the United States.