|1. Review Your Accounts and statements to identify any fraudulent or unauthorized activity.|
2. Contact the major credit bureaus. You can request that the three main credit bureaus place a fraud alert on your credit file. This alert requires creditors to verify your identity before opening any new accounts in your name or changing any of your existing accounts.
|3. Go to IdentityTheft.gov for a personalized recovery and action plan. IdentityTheft.gov is the federal government’s one-stop resource to help you report and recover from identity theft. Their website provides resources and worksheets to help resolve identity theft. Call 1-877-ID THEFT (1-877-438-4338) or submit a complaint online through their website.|
4. Contact us if you believe that any of your BFSFCU accounts, cards, or information has been impacted.
If you have an account-specific inquiry or require faster service, please use our Secure Message Center within Digital Banking or contact us 24x7 by phone at (202) 212-6400.
‡We provide these links to external websites for your convenience. BFSFCU does not endorse and is not responsible for their content, links, privacy policies, or security policies